Terms and Conditions


Terms and Conditions

Hire-age of Limousines is with full acknowledgement and agreement of the following terms and conditions:
Hollywood limos, requires a major credit card to process on-line reservations. All on-line reservations must be made at least 72 hours prior to the pick up time. For
shorter notices please contact our office on (09) 274 0315.


Airport pickups

Additional charges may incur for waiting time for arriving flights. There is no extra charge for the first 15 minutes of delay. After 15 minutes there is an extra $80.00 minimum charge for every 15 minutes of waiting time.
A surcharge from $50.00 will be applied to any trips outside CBD area.
Alcohol will Not be consumed by any passengers under the age of 18. If this is found, the hire-age of our services will be terminated immediately and no refund will be given. Hollywood Limousines, by law, is not permitted to provide any alcohol beverages to our clients, even those of legal age.
Smoking of any substance will not be permitted in any of our Limousines.
Clients and renter is responsible for his/her guests, for any damage to the interior and equipment of the vehicle. This is including but not limited to : gum, wine and alcohol spillage, vomiting, breakage of lights, televisions, VCR, radio, CD/DVD player. Repair and replacement of items shall have a minimum charge of $450.00 . All passengers agree to behave in an orderly and well-behaved manner. Hollywood Limousine Services reserves the right to expel any person from the vehicle and/or terminate this contract in the event of a violation of any of these conditions by any passenger. In the event of such early termination, no portion of the rental fees shall be refunded.
While we are happy to let you bring personal items such as CD's, and other various items we do not take any responsibility for items that are left in the vehicle during or after completion of the limousine rental period.
Hollywood Limousines shall not be held responsible for late arrival caused by (but not limited to) acts of nature, traffic delays, breakdown, incorrect pick up and drop off information, and any situation beyond our control.
In the event any part of this contract is declared unenforceable, the remaining provisions of this agreement shall remain in full force and effect.
If the limousine rental is to be a minor under the age of (18) eighteen this agreement must be signed by either a parent or legal guardian over the age of (18).
All vehicles are quoted subject to availability at the time of booking. Rates are subject to change without notice.

A deposit of 50% of the total amount is
required at the time of booking and is nonrefundable. The balance is due 14 days before the booked date.


Refund Policy

If you have reserved the limousine, with a minimum deposit of 50% of the price quoted, please keep in mind that your deposit is NON-REFUNDABLE, but it is transferable to another date. If you need to change the date of your booking, it must be within one year of the date that you originally booked the Limousine for.
If you paid for your booking in full and up front, than only the amount MINUS your deposit amount will be refunded.


Payment Policy

Hollywood Limousines welcomes several forms of payment.
All personal cheques must be received at a minimum of 14 WORKING days prior to your booking. If we receive it less than 14 WORKING days, before the booked date, we will contact you to advise that we need another form of payment and your cheque will be returned to you.
This is a more convenient way to pay for your deposits and balances, because this transaction may be done over the phone. You may also use this option when paying less than 7 WORKING days before your booking. We accept VISA, or MASTERCARD and AMERICAN EXPRESS
All Direct Deposits must be received at a minimum of 7 WORKING days prior to your booking.
Cash will be accepted as a deposit or to pay a balance. If you are paying your deposit with cash, you must make an appointment to bring it into our office and your Limousine will be booked on site. If you are paying your balance in cash, you may also bring that into our office anytime before your booking ( by appointment).
Hollywood Limousine reserves the right to substitute the limousine or the colour of the vehicle at its own discretion.
I agree to the terms and conditions of this agreement.
I declare that I am over the age of (18) eighteen and I sign with full agreement and understanding of the terms and conditions described above. I accept full responsibility for other persons in my party.